![]() I told the dealership, this is the 1st vehicle in 35 years of owning luxury vehicles that I've seen leather deteriorate this quickly. Infinity came back with "Leather Stretches therefore falls under normal wear". When I first called my salesperson, he said just wait until th first service and include it along with any other concerns. As per prior repors, the drivers seat had larger wavy permanent impressions in it after only 3 weeks of driving and, I'm only 160 lb person. I loved the space and the interior but I need a car that is safe and reliable.įirst drive was quite impressive as vehicel seemed very stable and light on its feet given its a 7-passenger SUV.ġ. This is so unfortunate because I loved the vehicle before all of this. This last time I was told that if the problem wasn't solved there wouldn't be anything they could do for me. None of the staff seem to be apologetic for the major inconvenience these issues have caused in fact they seem rather annoyed. I am so frustrated and unsatisfied with the service I have received. The a/c could be on and it was no problem. I understand the weather is warmer but it should still work in the early morning when it is cooler just as it did when I first purchased it. Since getting it back this time, the car still sways when I am on the freeway and the auto start/stop does not work. They said they put air in the tires and it is not swaying. Although the auto start/stop only works when the a/c is off. I took it back AGAIN and I was told the car is perfectly fine. I get the car back and the car is swaying again. I took it back to the dealership and this time they had to replace the engine harness. After that all the lights started coming on. It was great the first month until it started swaying when I was on the freeway.
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